Welcome to I Love Digitizing! We are dedicated to providing outstanding embroidery digitizing and vector art services. Please take a moment to review our terms and conditions.
Subscription Plans
We offer a range of subscription plans designed to cater to your specific needs:
| Plan Type | Description | Design Limit |
|---|---|---|
| STARTER | Perfect for small projects. | 10 designs/month |
| STANDARD | Suitable for regular requirements. | 25 designs/month + Bonus |
| PREMIUM | Ideal for larger projects. | 45 designs/month + Bonus |
| Pay As You Go | Flexible option for one-off needs. | No monthly limit |
Key Features
- Flexible Management: Upgrade or downgrade your subscription at any time.
- Design Limits: Each plan comes with a specific number of designs per month. Any excess designs will incur additional charges.
- No Roll Over: Unused designs do not carry over to the next month.
Design Submission Process
Once you’ve selected your plan, submitting your design is simple:
- Email Submission: Send your image file to info@ilovedigitizing.com from your registered email address.
- Free Quote: Request a complimentary quote for any design before placing your order.
Editing Policies
Our editing policies are designed to be user-friendly:
- Minor Edits: Adjustments like color changes or file format conversions are free of charge.
- Significant Edits: Major redesigns may incur additional fees based on complexity.
- Multiple Sizes: For designs needing multiple sizes, each size will be charged separately.
Payment Information
Payments can be made through PayPal , Bank Transfer and Payoneer, ensuring secure transactions. If you experience any issues, please reach out to us for alternative options.
Refund Policy
We value your satisfaction, which is why we offer a customer-friendly refund policy:
Eligibility for Refunds:
- If the last payment was made within the past seven days.
- If no custom designs were received in the last week.
Delivery Process
We understand that timely delivery is crucial:
Turnaround Time:
- Standard Delivery: Typically completed within 24 hours.
- Urgent Delivery: Available within 1-4 hours after payment confirmation.
Before finalizing payment, you’ll receive a production worksheet containing:
- Color patterns
- Stitch types
- Size specifications
Please review this document carefully to ensure everything is accurate.
Commitment to Customer Satisfaction
Your satisfaction is our top priority. If you find any discrepancies in your design, please contact us immediately. For refund requests, providing a photo of the sew-out will assist us in addressing your concerns effectively.
Price Changes
We will notify you in advance of any changes to our pricing structure, ensuring you are always informed.
Important Reminders
- Always double-check your submitted details, as we cannot be held responsible for errors during the submission process.
- Our professional digitizers are committed to high-quality outputs, so please review your designs upon delivery.
Privacy Policy
At I Love Digitizing, we respect your privacy and are committed to protecting your personal information. Our privacy policy outlines how we collect, use, and safeguard your data. We will never sell or share your personal information without your consent. For more details, please visit our Privacy Policy page. Click Here
Contact Us
If you have any questions or need assistance, please don’t hesitate to reach out:
- Email: info@ilovedigitizing.com
Thank you for choosing I Love Digitizing! We look forward to working with you.